Privacy Policy

Eternal Union (“we”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, and look after your personal data when you use our website and contact form.

1. Data we collect

When you use the contact form on this website, we collect:

• Your name
• Your email address
• Your message (including any details about your wedding or enquiry)

You provide this data voluntarily. We also collect limited usage data when you browse this website (see Website analytics below).

Website analytics. We use Vercel Analytics to understand how visitors use our site. This may include information such as which pages are visited, how you reached our site (e.g. search or referral), your country or region, and device type (e.g. mobile or desktop). Vercel Analytics is designed to be privacy-friendly and does not use cookies for tracking. The data is aggregated and does not identify you personally.

2. How we use your data

We use the data you provide to:

• Respond to your enquiry and communicate with you about our services
• Provide bespoke wedding website services if you become a client
• Improve our services and customer care
• Understand how our website is used (via analytics) so we can improve it

We do not use your data for marketing unless you have given us clear consent (e.g. by asking to receive updates).

3. How your data is processed and stored

Your contact form submission is sent to our secure contact-handling service and may be delivered to us by email or stored in a system we use to manage enquiries. Website analytics are processed by Vercel (our hosting and analytics provider); you can read how Vercel handles data in their Privacy Policy. We do not sell or share your data with third parties for their marketing. We may share data only where necessary with service providers who help us operate our business (e.g. hosting, email delivery, analytics), under strict confidentiality and data protection obligations.

4. Retention

We keep your contact form data only for as long as needed to respond to your enquiry and, if you become a client, to provide our services and meet legal or contractual requirements. You can ask us to delete your data at any time (see Your rights below).

5. Cookies and similar technology

We use Vercel Analytics to measure site usage. It does not use cookies for tracking—it relies on a minimal, privacy-preserving approach (e.g. aggregated page views and referrer information). We do not use advertising cookies or third-party tracking for marketing. Any essential technical cookies (e.g. for security or basic site function) would be described here. We will update this section if our use of cookies or analytics changes.

6. Your rights

Depending on where you live, you may have the right to:

• Access the personal data we hold about you
• Ask for correction of inaccurate data
• Ask for deletion of your data
• Object to or restrict certain processing
• Data portability (where applicable)

To exercise these rights or ask any question about your data, contact us using the contact form on this website or the contact details we provide when we reply to you.

7. Security

We take reasonable steps to protect your data (including secure transmission and restricted access). No system is completely secure; by using our contact form you accept the inherent risks of sending information online.

8. Changes to this policy

We may update this privacy policy from time to time. The “Last updated” date at the top will change when we do. We encourage you to review this page occasionally.

9. Contact

For any questions about this privacy policy or your personal data, please use the contact form on our website.